about us
EVERYTHING CHANGES CONSTANTLY
To flow, it is important to be able to stay ahead of changes and to face new challenges with courage, flexibility and perseverance. That is the way we are at Edelflex: we strive every day to inspire innovative solutions on heat transfer and fluid handling. Our biggest goal is to make our customers more successful, and for this we have the conviction of guiding ourselves through our values, working constantly to create new and better solutions to support them in their growth, promoting the continuous development of our staff and the community of which we are part.
As referents in numerous industries, we specialize in offering state-of-the-art solutions, using innovation and know-how, while adapting to the needs of every customer thanks to the expertise and knowledge of our staff.
WE ARE PASSIONATE ABOUT ADDING VALUE IN EVERYTHING WE DO
During this time we have not stopped growing and we learned that our solutions are much more than simple products: behind each project there is a trained and highly motivated team, working every day to collaborate with our customers and growing in a sustainable and profitable manner. Learn, be flexible and apply our experience and knowledge is the path we choose to keep things flowing, valuing our members, cooperating with the community and offering our customers the best solutions to help them grow
QUALITY POLICY
EDELFLEX, through its Leadership, undertakes to comply with this Quality Policy, as well as the applicable regulatory and regulatory requirements, establishing, implementing, maintaining and continuously improving its Quality Management System, through the following pillars:
- BUSINESS CONCEPT: We recognize that the success of our business depends on understanding and satisfying the needs and expectations of our customers. We strive to provide products/services that meet the highest quality standards, exceeding the expectations of our customers and generating added value in each interaction.
- LONG-TERM RELATIONSHIPS: We value long-term relationships with our customers, suppliers, and other stakeholders. We are committed to establishing and maintaining partnerships based on trust, transparency and mutual respect. Our goal is to build strong relationships that allow us to better understand the changing needs of our customers and adapt our products/services to meet them effectively.
- INNOVATION AND CONTINUOUS IMPROVEMENT: We are committed to innovation and continuous improvement in all aspects of our business. We encourage creativity and the generation of new ideas that drive the development of innovative products/services and efficient solutions. We strive to identify opportunities for improvement, implement corrective actions, and measure our results to ensure the effectiveness of our processes and achieve operational excellence
- KNOWLEDGE MANAGEMENT: We recognize that knowledge is a fundamental asset for our business. We promote a culture of continuous learning and encourage the acquisition, sharing and application of knowledge at all levels of the organization. We seek to capture the lessons learned, promote the training and development of our employees, and use the knowledge acquired to constantly improve our processes and results.
- SUSTAINABILITY: We recognize our responsibility to the environment and society in general. We are committed to operating sustainably, ethically, with transparency, minimizing the environmental impact of our activities and promoting responsible practices throughout the value chain. We seek to optimize the use of resources, reduce waste and promote reuse and recycling.
The joint effort, responsibility and dedication of all we are part of Edelflex S.A., will allow us to keep reaching our goals.
Miguel Harutiunian, Eng.
President and Managing Director